Dear JustProctor Community,

We want to inform you of an ongoing issue we are currently experiencing with our payment processing system due to technical difficulties with our financial institution. We understand that this may cause inconvenience, and we apologize for any disruptions it may create as you plan your proctoring sessions.

Impact on Scheduling Exams

As a result of this issue, some of you may be temporarily unable to schedule new exams through our platform. Our team is actively working with our financial institution to resolve the problem as quickly as possible and restore our full range of services. We are dedicated to getting everything back on track so that you can continue scheduling exams with ease.

Fulfillment of Existing Purchases

For those of you who have already purchased proctoring services prior to the onset of this issue, rest assured that your sessions will be fulfilled as scheduled. Our proctors are prepared to carry out all previously booked sessions to ensure a smooth and uninterrupted experience.

We greatly appreciate your patience and understanding as we work to resolve this situation. Our team is committed to keeping you informed every step of the way. We will provide updates on our website and social media channels as new information becomes available.

Contact Us

If you have any questions or concerns, please don’t hesitate to reach out to our support team at support@justproctor.com. We are here to assist you and provide any additional information you may need.

Thank you for your continued trust and support.

Sincerely,
The JustProctor Team